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Use the website sidebars to browse based on the theme, category, age, color, or style.
Get all your Halloween items from one website to make extra savings and avoid excess delivery costs.
Use coupons and discount codes to maximize your savings.
Use the handy live chat feature to speak to a representative.
Create your online account to keep track of purchases or reorder in time for next year.
Use the website search function to find all your Halloween essentials.
Find your nearest store by entering your zip code on the website.
Get early access to Christmas items and savings, too, through the website.
How do I contact Halloween Express?
Contact Halloween Express via the phone, Live Chat, or by using their online web email form under the Contact Us page. Fill out the boxes and send your inquiry.
Contact the specific team you need with direct phone numbers.
Online Ordering Customer Service: 859.282.5520 (Monday – Friday, 10:00 am – 5:00 pm).
E-Commerce Business Offices: 859.282.5550 (Monday – Friday 9:30 am – 5:00 pm ET).
Retail Store & Franchise Business Offices: 502.484.0551 (Monday – Friday, 9:00 am – 5:00 pm ET).
Can I shop for items after 31st October?
You can shop using the online store all year round. This means you can shop after 31st October to bag great deals for next year. Look out for discounts after Halloween, and use coupon codes to maximize savings.
What if I need to return an item bought online?
You can return any item within 30 days of purchase. Log into your online account and fill out the return box next to the item in question. Also, contact customer service if you have any questions about initiating a return.
Can I cancel an order once I’ve placed it?
Unfortunately, you cannot cancel an order once you have selected the confirmation button during the checkout process. Double-check your order thoroughly before clicking confirm for this reason. You have the option to return your order after purchase due to cancelation not being available.
Where can I find advice on Halloween costumes or makeup?
Halloween Express provides the latest information, tips, and tricks on their blog page under Resources in the Help Center. Select ‘Costume Blog’ to browse all articles.
How can I find a costume for my pet?
Listed under the category tab, select Pet Costumes and browse all costumes.
What are my shipping options for Halloween Express online orders? All shipping options and expected delivery times depend on the items, weight, and shipment address. At the checkout, select your preferred delivery method and cost.
Halloween Express operates a same-day shipping policy for orders placed before 4:00 pm.
Take advantage of free shipping if your order total meets a minimum requirement.
Also, Halloween Express offers international shipping options at the checkout process.
Can I exchange an order?
To exchange an item, you will need to place a new order for the desired item. You will need to return your original item for a full refund.
How do I find my nearest store?
Halloween Express has several stores in the US. To find your nearest store, use the store locator on the website. Enter your zip code here. This will draw up a list of Halloween Express stores closest to your location.
How can I find further discounts?
Use the great many discount codes at Goodshop.com to make savings every time you shop. Also, enter your email address on the website to join the discount program and receive the latest information.
How can I find current sales on the website?
Halloween Express has a Sales and Specials tab. View this from the drop-down menu. Here you will find the latest sales and deals for a variety of items.
Can I track my order?
You can track your order at any time by logging into your online account. You can create an account when placing your order. This allows you to check the status of your items at any time.
Halloween Express is the one-stop-shop for all your Halloween essentials. Browse the largest selection of costumes, décor, accessories, party items, and more for adults and children alike. Shop for Halloween, or shop after Halloween for extra savings in time for next year. Use coupon codes to optimize your discounts.
Get the latest coupon codes from Goodshop.com to use at Halloween Express. Earn cashback and huge discount savings on a variety of Halloween items.