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Subscribe to Tod’s newsletter to receive free express delivery on all orders and stay updated on the latest news and clothing.
Pre-order a designer item so that you can receive it as soon as it is released.
Place an order online and pick it up for free at one of Tod’s boutiques worldwide.
Unhappy with an item? You can return it to your nearest Tod’s boutique or send it back to the brand for free.
Follow Tod’s on Facebook, Instagram, and Pinterest to never miss out on the latest designer clothing.
Monitor your order’s progress by tracking the package on Tod’s.com.
Why Pre-Order an Item at Tod’s?
Tod’s allows customers to pre-order special looks and runway products to avoid disappointment once they go on sale. Buying a product in advance will ensure the brand reserves the item for you, and it will ship it your address as soon as it’s available.
What Payment Methods Can I Use?
Tod’s accepts the following payment methods:
Visa
MasterCard
American Express
Discover
PayPal
How Secure is Tod’s Website?
Tod’s uses an advanced site certificate server and SSL coding systems to protect customers’ data. Also, Tod’s payment department checks every transaction for fraudulent activity before confirming an order. If in doubt, the team may contact you for additional information.
How Much is Shipping? Customers can receive complimentary ground shipping on all orders. If you require faster delivery, you can add Second Day or Next Day shipping for an extra charge at the checkout.
What Courier Will Deliver My Tod’s Order?
UPS ships all orders to Tods.com customers and will require a signature. A UPS courier will attempt to deliver a package no more than three times before returning it to the warehouse.
How Can I Track My Order?
Click the Follow Your Order link located at the bottom of Tods.com, and then enter your Order Number into the field to review the delivery status.
Can I Cancel My Tod’s Order?
There is no guarantee that Tod’s will cancel your order. However, the brand recommends calling or emailing their customer service team as soon as possible to cancel an order.
Can I Visit a Tod’s Store?
Tod’s provides 15 boutiques across the United States. Plus, it has stores across the world, including in Europe, China, Japan, Malaysia, Hong Kong, Singapore, Indonesia, and Australia. Visit the brand’s Store Locator page to find your nearest boutique.
Can I Pick Up an Online Order In-Store?
Yes. You can place an order at Tods.com and collect it from your nearest Tod’s boutique free of charge.
Can I Return an Item to a Tod’s Boutique?
You sure can. If you are unhappy with an item or it is no longer suitable, you can return it to a Tod’s boutique within 20 days of receiving your order. However, you must ensure the item is in its original box with the correct packaging, accessories, and labels.
Can I Ship a Return to Tod’s?
If you can’t visit a Tod’s boutique, you can ship the item back to the brand free of charge. Login to your account to request a collection from your address, and a courier will collect the package for you on the date provided.
Again, you will have 20 days to return an order after you have received it, and you must provide its original packaging, accessories, and labels.
When Will I Receive a Refund?
Once your return is received, Tod’s will process a refund within ten business days via the original payment method.
Do Tod’s Products Come with a Warranty?
They sure do. All Tod’s products purchased via the website or in-store will come with a two-year guarantee.
Can I Send an Item as a Gift?
Yes. Tod’s provides signature packaging to present a product to a loved one elegantly. It will feature the famous Tod’s logo design and a named sticker. Also, you can include a personal message to make a loved one feel special.
Can I Follow Tod’s on Social Media?
Stay up-to-date on Tod’s latest releases by following the designer brand on Facebook, Instagram, Pinterest, and YouTube.
How Can I Contact Tod’s? Tod’s provides different customer care options to choose from. You can call their team on 855-303-3253, email [email protected], or you can request a call-back to talk to an available operator. Alternatively, you can submit a message via the form on Tod’s Contact Us page, or you can receive an immediate response by messaging an operator on live chat.
Tod’s is an Italian company that sells luxury shoes, bags, and leather goods for women, men, and children. In addition to buying designer clothing online, customers can visit one of the many Tod’s stores located across the world.
Slash the cost by checking out the many Tod’s coupons, deals, and promo codes featured on goodshop.com. Plus, you can earn cashback when placing an order or donate the saving to charity.